Good day

I have not used my original V2Plus4 device for a while and updated to the lastest firmware.
It now does not calibrate correctly,  does not remember the calibration and above about 140MHz,  it displays only noise - even if the Port 1 is terminated with 50 Ohm

Please see the photos attached for the screens

Any ideas please - it is the V2Plus4 version before the display change

On 26/01/2023 13:31, RandMental wrote:
> Good day
>
> I have not used my original V2Plus4 device for a while and updated to the
> lastest firmware.
> It now does not calibrate correctly,  does not remember the calibration and
> above about 140MHz,  it displays only noise - even if the Port 1 is terminated
> with 50 Ohm
>
> Please see the photos attached for the screens
>
> Any ideas please - it is the V2Plus4 version before the display change

Try charging the battery?

David
--
SatSignal Software - Quality software for you
Web: https://www.satsignal.eu
Email: david-taylor@blueyonder.co.uk
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Hi, please use "Contact Seller" on the website you ordered from for warranty service. Thanks

Thanks David, but that was the first thing I did.

Also removed the battery for a few minutes to ensure any RAM settings are deleted.

The unit reacts this way running of the USB port or the internal battery

Have you tried loading the firmware again?
How about loading an older version of the firmware?

I have not experienced this condition, merely thinking of things I would try.

On Fri, Jan 27, 2023 at 06:06 PM, nanov2support wrote:

>
> Hi, please use "Contact Seller" on the website you ordered from for
> warranty service. Thanks

Will do Thanks

Thanks Michael, did try the older firmware - same probleme,  I guess it is a HW issue

Same error with the MAGIC number...this looks exactly the same as mine aside the serial number....any news? Just noise...after calibrating\!